Amazon Canada Delivery Service

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

eSUN Canada stored all kinds of filaments into the inventory of Amazon Canada. It is called fulfilment by Amazon. This is a service stored, packed and shipped by Amazon; Free Shipping by Amazon; Amazon Customer Service 24×7; Track your delivery to your door.

Which payment methods are accepted in the Online Shop?

Credit Card(Visa, Master card, American Express) at Amazon store.

How long will delivery take?

Customer options are “Expedited”, “Standard” and Next day Delivery”, or ” Second day”.

How secure is shopping in the Online Shop? Is my data protected?

Your purchased data is only stored at Amazon DB.

What exactly happens after ordering?

After purchased, Amazon send you Shipping Confirmation Email immediately. In this email, You can click an icon “Track Your Package”.

Do I receive an invoice for my order?

To print an invoice:

  1. Go to Your Account and click Your Orders.
  2. Click the drop-down box on the right side of the page and choose the appropriate date range.
  3. Click View Invoice below the date listed on the order summary.
  4. Click your browser’s Print button.

Send us an email

DYAIR Filaments is a registered company in Canada. Any inquiry, Please send us email.

Email address is: dyairfilaments@gmail.com